Voyager Insurance Reviews
(Rated by 14 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.9
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Price & Quality4.2
- Return Policy4.6
- Customer Service4.7
- Shipping & Delivery4.3
Recent Customer Reviews (14)
David Holmes
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Harris Forrest
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Eve Moss
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Marcel Kastner
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Tom Gottschalk
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Julien Gabriaux
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Benedetta Ricci
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Dean Cozart
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Niklas Nussbaum
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Peppin Jetté
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Voyager Insurance Pros & Cons
Pros
1
Award-winning service: Voyager Insurance has received the Platinum Trusted Service Award for four consecutive years, reflecting high customer satisfaction and reliable service quality. It also holds Feefo Trusted Service Awards based on independent customer ratings.
2
Comprehensive coverage options: Their policies cover a wide range of travel risks including cancellation, emergency medical expenses (up to £10 million), baggage loss or theft, missed departure due to uncontrollable events, and personal accident protection.
3
Flexible policy types: They offer multiple levels of cover such as Single Trip and Annual Multi-Trip options suitable for different traveler needs including families, solo travelers, backpackers, and non-UK residents.
4
Coverage for pre-existing medical conditions: Voyager Plus policies include cover for hundreds of pre-existing medical conditions which is beneficial for travelers with health concerns.
5
Additional services: Access to GP on Demand services provides convenient remote healthcare support while traveling.
6
Reasonable pricing: Customer reviews mention competitive pricing compared to other insurance providers along with helpful advisers making the purchase experience positive.
CONS
1
Exclusions on certain cancellations: Cancellation cover does not apply if you cancel simply because you change your mind; it only covers unforeseen events beyond your control. Similarly, airline strikes are excluded from coverage requiring direct contact with airlines instead.
2
Limited missed flight coverage: Missed departure cover applies only if missing a flight is due to uncontrollable circumstances; missing a flight due to oversleeping or poor planning is not covered.
Voyager Insurance Features and Benefits
Features
Award-winning service
Received Platinum Trusted Service Award for four consecutive years and Feefo Trusted Service Awards, reflecting high customer satisfaction and reliable service quality.
Comprehensive coverage options
Covers cancellation, emergency medical expenses up to £10 million, baggage loss or theft, missed departure due to uncontrollable events, and personal accident protection.
Flexible policy types
Offers Single Trip and Annual Multi-Trip options suitable for families, solo travelers, backpackers, and non-UK residents.
Coverage for pre-existing medical conditions
Voyager Plus policies cover hundreds of pre-existing medical conditions without extra premiums or exclusions; simplified medical screening process.
Additional services
Access to GP on Demand for convenient remote healthcare support while traveling.
Reasonable pricing
Competitive pricing compared to other providers with helpful advisers for positive purchase experience.
Multiple Levels of Cover
Four levels—Standard, Enhanced, Prime, and Supreme—to suit different travel needs.
Annual Multi-Trip Options
Covers unlimited trips within 12 months with maximum trip duration up to 62 days.
Wide Eligibility
Available for UK and EEA residents in GBP or Euro currency.
Flexible Trip Types Covered
Suitable for leisure, business, diplomatic, and student travel with add-ons available.
Post-departure Purchase Option
Policies can be bought even after the journey has started.
Family Friendly
Children aged 0–17 receive discounts and go free on family policies.
Long Stay Coverage
Maximum trip duration up to 18 months, extendable to 24 months upon referral.
Separate Travel Allowed for Annual Multi-trip
All insured individuals can travel separately under one policy.
Extensive Sports Coverage
Includes over 100 sporting activities as standard with options for more.
Holiday financial protection
Includes scheduled airline failure and timeshare cover as standard.
Voyager Bag Back Recovery Service
Assistance for lost baggage recovery.
Discounts Offered
Double Excess Option, Children’s discount (0–17 years), customer loyalty discounts on renewals, and group discounts.
Business Travel Insurance for SMEs
Annual multi-trip worldwide cover with levels Essentials, Super, Enhanced; trip durations 90-180 days; covers groups from 2 to 500+ employees.
Quick Business Quotes and Admin
No need for projected travel patterns or forms; quotes and administration within 48 hours.
One Tap Emergency App
Provided to all insured business employees on smartphones.